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Publication - 08 Aug 19

In an effort to improve consumers’ ability to compare and switch between products and services, and to drive competitiveness and innovation between service providers, a new consumer data right (CDR) has been introduced. The new CDR requires suppliers to provide their customers with access to customer data and, on request, to... Read More

Publication - 11 Jul 19

You may have read about the UK Information Commissioner's Office (*ICO*) proposal to fine British Airways £183. 39M (AU$320M) for infringements of the European General Data Protection Regulation (*GDPR*). The ICO has also recently announced its intention to fine Marriott International £99,200,396 (AU$178M) for similar data breaches. Read More

Publication - 07 Jun 19

Businesses that supply customers with services (or goods and services together) that come with warranties against defects need to be aware of the recent amendments to the Competition and Consumer Regulations 2010 (Cth). From 9 June 2019, these businesses must include mandatory wording in their warranty documents. The new mandatory text... Read More